Helpful FAQ's

We support all palletised and bulk tank transport. Please contact us for any specific requirements.

• Commercial invoice
• Packing list
• Certificate of Origin

• General freighters: These are basic cargo ships; they can carry freight, but have no space for containers.
• Container ships:Ships specially designed to carry goods in containers. They monopolize the majority of international dry freight transport and represent more than a half of all maritime trade.
• Bulk carriers:The vessels best suited to transporting solid bulk cargoes.
• Oil/gas tankers:Special tankers for transporting crude oil and by-products differentiated by their superior technical characteristics; all of them guarantee water tightness and structural resistance. Gas tankers have more sophisticated technology for storing liquefied gas and are divided into carriers of GNL and GLP, given that each one needs to be kept at a different pressure and temperature.
• Reefer ships:Transport perishable food and commodities which must generally be preserved at very low temperatures
• Ro-Ro ships:Have ramps and platforms for transporting vehicles with wheels, from private cars to industrial vehicles and loaded trucks. There are also hybrid versions of these ships which combine vehicle and passengers transport (ferries) and others that transport vehicles carrying containers (Ro-Lo)

They are two different ways of transporting freight by air:

When using a courier service your goods won't be considered as freight, but as a postal package. This is an ideal option for small, lightweight parcels requiring urgent transport. However, courier companies don't provide an integral logistics service covering aspects like customs clearance, meaning that you may find yourself faced with delays or surcharges.

On the other hand, air freight sent by means of a logistics or forwarding company will guarantee greater security for your operation since its professional team will take care of all necessary details.

Multimodal transport consists of carrying a single cargo by different modes of transport (air, land, ocean…) using Intermodal Transport Units (ITU) such as containers, semi-trailers or swap bodies (interchangeable containers).

A forwarding agent or forwarder is an agent who acts on behalf of importers and exporters to organise safe and economical goods transport. Among their many tasks, the most common are facilitating transport, selecting the most efficient route, taking out insurance policies, choosing the appropriate packaging depending on the cargo and taking care of its storage and/or distribution.

• Land customs
• Air customs
• Maritime customs

All formalities and requirements to be completed for goods entering and leaving a specific national territory in order to control and approve their transportation. The customs agent is responsible for completing these formalities on behalf of the importer or exporter, and for submitting a declaration of information to the competent customs authority in each case.

• Air Waybill (AWB)
• Commercial invoice
• Packing list
• Certificate of Origin
• Customs clearance authorization

• A Forwarding Agent or forwarder is a transport operator. They act on behalf and in favour of importers and exporters, organising safe, efficient and economical goods transport. In other words, a professional expert at your disposal for the purposes of hiring transport, selecting the most efficient route, taking out insurance policies, choosing the appropriate packaging and taking care of storage where required.
• A Customs Agent is responsible for managing all customs duties and documents required by the tax administration in every country for the traffic of goods between states. Their importance lies in knowing the legal regulations in order to satisfy the tax authorities and avoid last-minute surprises such as tax duties or surcharges.

IMO is the name given to dangerous goods in maritime transport. It takes its name from the International Maritime Organisation, the body responsible for classifying these kinds of hazardous freight.

This is a practice whereby the cargoes of one or several shippers are bundled together for transport under a single transport document. It is also known as group age when different cargoes are combined to fill a single container.

A Bill of Lading (BoL) is a form that details the journey of a shipment. It identifies the commodity, serves as a receipt, and functions as a legally binding contract between the carrier and shipper. A BoL is necessary before freight pick up and transportation. You can be prepared by learning more about bills of lading including what information is required.